Skip to main contentThe Juo platform provides a comprehensive subscription management solution that connects operators, subscribers, and external systems through well-defined interfaces and APIs.
Actors and areas
The platform serves two primary user groups:
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Operators: Business owners and administrators who manage subscription businesses. Operators use the Admin Portal to manage subscribers, configure subscription plans, monitor performance, and handle administrative tasks. The Admin Portal interacts with the Admin API, which provides all administrative operations and business management capabilities.
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Subscribers: End customers who have active subscriptions. Subscribers use the Subscriber Portal (also referred to as Customer Portal) to manage their subscriptions, update payment methods, view subscription history, and perform self-service operations. The Subscriber Portal interacts with the Customer API, which provides subscriber-facing operations and data access.
External systems
The Juo platform integrates with various external systems that are essential for running a subscription business, for example:
- E-commerce platforms: Integrates with platforms like Shopify to synchronize products, customers, and orders
- Payment providers: Connects with payment processors to handle subscription billing and payment processing
- Support platforms: Integrates with customer support systems to provide seamless customer service
- Marketing platforms: Connects with marketing tools for customer communication and campaign management
External systems integrate directly with the Juo platform through APIs and webhooks, enabling a seamless flow of data and operations across the subscription ecosystem.
